Referrals are made to the Admissions Department by giving relevant information to the Admissions Coordinator. Referrals may be made by phone, mail, or email. Information should include the resident’s demographics, background information and materials from other placements, psychological evaluations and court documents. All referrals start with the initial contact being made by the referring worker or parent. After the referral information has been received, the resident will be interviewed by phone or face-to-face if needed. A decision on whether or not to accept a resident is made normally within 48 hours. At this point, information about the program and necessary intake forms will be sent out to the referring worker as well as the parent/guardian. Actual admission times vary based on when the resident is ready to be placed and when the next available bed is.